Disclaimer

Policies and Terms of Service

Explore Kauai Tours, LLC provides a booking service, and Customer agrees that Explore Kauai Tours, LLC has earned the full price of the booking service collected for processing orders whether or not Customer redeems the tickets or uses the tour/activity services requested. Explore Kauai Tours, LLC provides booking services and delivers confirmation tickets by the Internet, and Customer accepts that this is the service rendered by Explore Kauai Tours, LLC. Explore Kauai Tours, LLC does not sell merchandise; Explore Kauai Tours, LLC provides booking services. In booking tours/activities, Explore Kauai Tours, LLC is acting as an agent for customer in obtaining the ticket for the tour or acitivity. Once booked, the ticket is the property of Customer. In conformance with the agency agreement herein, Explore Kauai Tours, LLC may charge a portion of the total amount you have authorized to be paid to Explore Kauai Tours, LLC and may charge the balance of the total amount you have authorized to be paid directly to the supplier used by Explore Kauai Tours, LLC.

 

Cancellations

All cancellations or changes must be done by phone with one of our representatives. Call (808)977-8643 between 8:00am and 8:00pm Monday through Friday or 8:00am and 5:00pm on Weekends. Customers will recieve a full refund with at least 72 hours notice. Failure to provide notice of cancellation within the minimum amount of time will constitute a 100% charge. If your call is urgent and you reach voice mail, please leave a detailed message. Be sure to spell your first and last name, and repeat your telephone number twice so we will be able to reach you. Please give us your Booking ID Number. Please provide complete details. Messages are checked first thing every morning and usually at least once an hour throughout the day, so please leave a detailed message. Should the tour/activity supplier cancel your tour/activity, you will be issued a full refund pursuant to the suppliers’ policies. Explore Kauai Tours, LLC is not responsible for any other travel arrangements affected due to cancellations, whether by the Customer or by Explore Kauai Tours, LLC.

 

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. IN PARTICULAR, EXPLORE KAUAI TOURS, LLC AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE TOURS, ACTIVITIES, HOTEL, AIR, CRUISE, CAR, AND OTHER TRAVEL PRODUCTS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, PHOTOGRAPHS, LIST OF AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), MUCH OF WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE SUPPLIERS. HOTEL RATINGS DISPLAYED ON THIS WEBSITE ARE INTENDED AS ONLY GENERAL GUIDELINES, AND EXPLORE KAUAI TOURS, LLC AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF THE RATINGS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. EXPLORE KAUAI TOURS, LLC, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THIS WEB SITE AT ANY TIME.

EXPLORE KAUAI TOURS, LLC, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEB SITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING FOR SALE OF ANY PRODUCTS OR SERVICES ON THIS WEB SITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY EXPLORE KAUAI TOURS, LLC OR ITS AFFILIATES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. EXPLORE KAUAI TOURS, LLC, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

THE SUPPLIERS, CARRIERS, HOTELS, AND OTHER SUPPLIERS PROVIDING TRAVEL OR OTHER SERVICES FOR EXPLORE KAUAI TOURS, LLC ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF EXPLORE KAUAI TOURS, LLC OR ITS AFFILIATES. EXPLORE KAUAI TOURS, LLC AND ITS AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. EXPLORE KAUAI TOURS, LLC AND ITS AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE, OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

IN NO EVENT SHALL EXPLORE KAUAI TOURS, LLC, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF EXPLORE KAUAI TOURS, LLC, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER.

 

Indemnification

Customer agrees to indemnify and hold harmless Explore Kauai Tours, LLC, its affiliate companies, its officers, directors, agents, and employees against any costs, fines, claims, damages, charges, or fees (including reasonable attorney’s fees) arising by reason of this transaction.